Watch Repairs

What we do


Our watch service repair covers everything from changing a strap or battery to full services. The watch repairs are carried out in-store using approved equipment to ensure your watch is repaired to the highest standard. We repair all brands of watches including Rolex, Cartier and Omega.

We specialise in the replacement of the following;

  • Batteries 
  •  Leather straps 
  •  Metal Bracelets 
  • Watch glasses 
  • Bracelet adjustment 
  •  Link removal

The servicing of a watch involves;

The movement (including the hands and the dial) is completely taken apart. 

 The parts are thoroughly cleanedAny worn or defective movement components are replaced or repaired before being re-assembled. 

 The bracelet/strap is removed and the case is dismantled.

The case is ultrasonically cleaned and re-assembled with a new water resistant seal. 

 A case and bracelet refurbishment is carried out if applicable under the manufacturer criteria. 

 A functional check is performed (including precision and power reserve checks according to the movement calibre and brand recommendations). 

This is carried out with a state of the art diagnostics machine. 

The watch under goes water-resistancy testing. 

 A final check of the accuracy and the power reserve is undertaken over several days if appropriate.

 The servicing of a watch involves:

  • The movement (including the hands and the dial) is completely taken apart. 
  • The parts are thoroughly cleanedAny worn or defective movement components are replaced or repaired before being re-assembled. 
  • The bracelet/strap is removed and the case is dismantled.The case is ultrasonically cleaned and re-assembled with a new water resistant seal. 
  • A case and bracelet refurbishment is carried out if applicable under the manufacturer criteria. 
  • A functional check is performed (including precision and power reserve checks according to the movement calibre and brand recommendations). This is carried out with a state of the art diagnostics machine. 
  • The watch under goes water-resistancy testing. 
  • A final check of the accuracy and the power reserve is undertaken over several days if appropriate.

Frequently asked questions 

Q: How much is it to replace a watch battery? 

A: This often depends on what needs to be done to access the battery. We will inform you of the price before we carry out the replacement of your battery. 

Q: Are you able to service mechanical watches? 

A: This service is available instore and would take approximately three weeks. 

Q: How much does a typical service cost? 

A: A basic quartz service starts from £40. A service to a mechanical timepiece starts from around £120. 

Q: Can you obtain branded watch straps from manufactures? 

A: Yes, we can obtain watch straps from a variety of different manufactures including citizen. 

Q: Do you remove watch links? 

A: Yes, we offer this service while you wait in most cases. Cost will depend on the work required but will typically be £5-£10. 

Q: Do you repair Clocks? 

A: Yes, in-store we can perform clock repairs and clock servicing for more information please visit our clock repairs section.